Privacy Policy

At Plush Puppy India, we are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, how it may be shared, and the measures we take to keep it secure. By using our website or purchasing our products, you agree to the practices described in this policy.

1. Information We Collect
When you visit our website, place an order, or interact with our services, we may collect the following types of information:

a. Personal Identification Details:
Your name, contact number, email address, and shipping/billing address.

b. Payment Information:
Billing details such as credit/debit card numbers or UPI details. All payments are processed securely via trusted third-party payment gateways. We do not store your full payment information.

c. Purchase & Order History:
Details about your orders, products viewed or added to cart, and your preferences.

d. Technical & Usage Data:
Your IP address, browser type, device type, operating system, and interaction patterns on our website (such as pages viewed and time spent).

2. How We Use Your Information
We use your data to provide you with a seamless and personalized shopping experience. This includes:

Processing and delivering your orders.

Sending order updates and customer support communication.

Improving website performance and understanding user behavior.

Recommending products based on your interests.

Sending promotional emails, special offers, and newsletters (you can unsubscribe anytime).

3. Sharing Your Information
We do not sell or rent your personal data. We only share information in the following cases:

a. Authorized Service Providers:
With logistics partners, payment gateways, and technical service providers to fulfill your orders and operate our website. These providers are contractually bound to safeguard your data.

b. Legal Compliance:
If required by law, regulation, or legal process, we may disclose your information to the appropriate authorities.

4. Safeguarding Your Data
We implement appropriate administrative, technical, and physical safeguards to protect your personal information. While we use industry-standard practices, no online transmission or digital storage method is completely secure.

5. Your Privacy Rights
As our valued customer, you have the right to:

Access the data we hold about you.

Request corrections or updates.

Request deletion of your data, subject to legal obligations.

Opt out of marketing communications at any time.

To exercise these rights, you can email us at: care@plushpuppyindia.in

6. Use of Cookies
Our website uses cookies to improve your experience. Cookies help us remember your preferences, track performance, and display relevant products. You can manage or disable cookies through your browser settings.

7. External Website Links
Our website may link to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before interacting with them.

8. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted here with the updated date. Continued use of our services after changes implies your agreement with the revised policy.

9. Contact Us
If you have any questions or concerns regarding your data or this Privacy Policy, please reach out:

Plush Puppy India
Email: care@plushpuppyindia.in
Phone: +91-9892133726
Website: www.plushpuppyindia.in