Shipping

We believe that it is important from a sustainability perspective that you merge your purchases so that we can send larger orders fewer times to reduce our environmental footprint.
Thank you for your understanding!

We believe that it is important from a sustainability perspective that you merge your purchases so that we can send larger orders fewer times to reduce our environmental footprint.
Thank you for your understanding!

We will send an order confirmation to the email address you provided as soon as your order has been registered in our system. Please note that it may take up to an hour for this email to be sent.
Once your order has been packaged and sent from our warehouse, you will also receive a delivery confirmation that will let you trace your parcel.

If you are unsure that your order has been placed, there are different ways to check this:

– When the order was placed, you should have arrived on a page titled “Your order”.
– An order confirmation has been sent to your specified email address. Make sure that this email has not ended up in your spam.
– You can see your order on your account. By clicking here you will be redirected to “My Page”.

If you wish to cancel your order, contact our customer service department as soon as possible. Please give us a call for faster handling time.
In order to keep our fast delivery times, your order will be processed as soon as it has entered our system. Therefore, we cannot guarantee that we can cancel your order.

It is not possible to add or remove items in an existing order. However, you can make another order and we will ship it together if time permits.
Contact our customer service and we will confirm when or if the change has been made.

Yes ! You can call us on 7400133726 or email us at plushpuppyindia@gmail.com